HOSPEEM-EPSU Joint Project on Tackling Staff Shortages and Ensuring Future-Proofing Skills in Health

Start Date: 01 April 2025

Duration: 24 Months

Description of the project:

Tackling Staff Shortages and Ensuring Future-Proofing Skills in Health (TaSSEFSH) is a joint project between the European Federation of Public Service Unions (EPSU) and the European Hospital and Healthcare Employers’ Association (HOSPEEM), representing at European level national employers’ organisations in the hospital and healthcare sector.

The aim is to collect and exchange good practices from social partners across Europe that address the massive challenges posed by increasing staff shortages that most health providers face. They are finding it difficult to recruit new staff and to retain skilled and experienced workers. The demographic trends in most countries are driving increased demand at the same time as large cohort of health workers come up for retirement.  Understanding the different dynamics and consequences of labour shortages and future-proofing skills in the hospital and healthcare sector at play matters across Europe to deliver quality care, now and in the next decennia.  The evolving landscape of the healthcare sector requires support for skills, training and education.

Through a series of six meetings involving trade unions and employers from across Europe the project will explore the various factors behind labour and skills shortages and exchange good practices. An external consultant will be contracted to follow the project, report on all the meetings and draft a final briefing that will summarise the key debates and focus on the potential solutions.

The discussions and debates will cover:

  • Ageing of the healthcare workforce: In 11 countries of the European region, a significant demographic shift is imminent as at least 40% of doctors are aged over 55 and are expected to retire in the coming decade. The European Commission Ageing Report 2021 highlights Italy as having the highest participation rate among older population in 2019 with one of the highest percentages of health workers aged 50 and above at 42%, compared to the European average of 36%. The meeting will debate how to attract and retain experienced healthcare workforce while fostering the recruitment of young healthcare professionals. It will include case studies provided by EPSU and HOSPEEM member organisations.
  • Intra-EU mobility and migration: The free movement of labour stands as an achievement of the European Union, aligning with the principles of the European Pillar of Social Rights promoting labour mobility across borders. While some countries experience a negative impact from labour migration, others benefit from the enhanced workforce mobility and cross-border collaboration. Factors such as social benefits, level of pay, working conditions, skills development can play pivotal roles in shaping the healthcare workforce landscape. Additionally, language proficiency serves as a compelling incentive, as evidenced by countries like Ireland leveraging language requirements to attract healthcare professionals. Despite investing in training their health workforce, some countries, especially in Eastern and Central Europe experience staff shortages due to healthcare workers deciding to move to another country. EPSU and HOSPEEM agreed on guidelines for ethical cross-border recruitment in 2008 and this project will contribute to the renewal of the commitment of social partners to promote, guarantee and defend decent recruitment and working conditions for workers from and outside the EU. The workshop will explore what can be done to inspire workers to stay in their country of origin and to support migrant workers and intra- EU mobile workers in receiving countries.
  • Temporary work agencies: In order to deal with staff shortages EU policymakers need to consider the role of a diverse workforce, including private employment agencies that have placed 12.4 million people in labour markets in Europe (11.2 million participated through temporary agency work which had implications for the labour market). Many EU Member States find themselves compelled to use the services of temporary work agencies and thus often compensate for the staff shortages in hospitals. Although temporary work agencies can improve the situation with limited work capacity of healthcare professionals, some countries are experiencing a situation in which companies are exploiting the scarcity of healthcare profiles to establish profitable businesses. For instance, temporary staffing companies actively recruit nurses who are currently employed on permanent contracts, offering them additional benefits on top of their current salary, and allowing them to demand more regarding their schedules. This leads to unequal salary and working conditions between permanent and temporary staff in the workplace. The workshop will consider how the health care sector can become more resilient and make relations with the temporary work agencies more balanced again and what alternatives can be provided by the health sector.
  • Digitalisation: During the pandemic digitalisation helped reduce exposure to the virus and ease administrative burdens. The Social Partners underline that digitalisation will never replace human care delivery. Instead, it can lighten the workload, which can create more time for effective and quality care. The workshop will focus on how digitalisation and AI can softenstaff shortages and support health staff in doing their job while ensuring the protection of workers and patients.
  • Future-proofing skills and career pathways: Future-proofing skills and career pathways for the healthcare workforce is crucial in order to navigate in evolving landscape of the sector. The EU action plan on Labour and Skills shortages includes support for skills, training and education as one of the key policy areas to tackle staff shortages. Emphasising continuous learning and developing soft skills can improve patient-centred care and create a pool of well-trained and motivated healthcare workforce. The corresponding Joint Declaration on Continuous Professional Development and Life-long Learning signed by HOSPEEM and EPSU in 2016 acknowledges the connection between investments in LLL and CPD and improving the quality of training, which in turn improves the attractiveness of the sector.
  • Practical solutions in collective bargaining: Collective bargaining addresses the multifaceted challenges facing the healthcare workforce. Practical solutions can be identified and implemented to improve working conditions and enhance job satisfaction. The workshop will consider how social partners can design innovative solution to address staff shortages through collective agreements.
  • Work-life balance: The updated Framework of Action on Recruitment and Retention agreed between EPSU and HOSPEEM called for Member States to develop supporting infrastructures to facilitate work- life balance in a 24/7 service delivery context. It also said that to facilitate the full participation of men and women in the labour market, healthcare employers and social partners should take measures and develop policies that will improve workers’ work-life balance. The workshop will discuss the measures that social partners and governments have introduced to increase retention of personnel.
  • Mental health: The pandemic put more stress on health workers, with many of them reporting burnouts or considering leaving the sector. The sector is not resilient with a health workforce reporting stress overload. This workshop will exchange on good examples on mental health support for healthcare workforce and what impact it has on staff retention.

EU-OSHA visualisation tool on safety and health of Europe’s ageing workforce

EU-OSHA recently launched a visualisation tool designed to allow easy and quick access to the results of its three-year project “Safer and healthier work at any age”. The European Commission concluded a delegation agreement with the European Agency for Safety and Health at Work (EU-OSHA) to carry out a pilot project entitled ‘Safer and healthier work at any age — occupational safety and health (OSH) in the context of an ageing workforce’. This was based on a decision and request of the European Parliament, whose objective was to further investigate possible ways of improving the safety and health of older people at work, as the ageing of the workforce will have a serious financial impact on workers, employers and taxpayers.

Thus, the project aimed to assess the prerequisites for OSH strategies and systems to take account of an ageing workforce and improve risk prevention and health protection for all throughout working life. The key results of the project are presented, including data on demographics, employment, working conditions, and health, as well as examples of OSH policies across Europe addressing the challenges of an ageing workforce.  This data visualisation tool presents the key findings of the project and allows users to explore the data in an interactive way by comparing countries and searching for policies, strategies and programmes, among other possibilities.

The issue of the ageing workforce is represented using the ‘Age pyramid’, that is, an interactive graph showing historical data and the projections for the EU, provided by Eurostat. Next to this, some important figures show that this issue is closely related to OSH and working conditions.

The country insights section provides country specific information on initiatives to address the ageing of the workforce, including healthy life years expectancy, population age structure development, employment rate, workplace risk assessments data etc…

See more in the visualisation tool

Sectoral Social Dialogue Committee for the Hospital and Healthcare Sector: Main activities and outcomes in 2013

In this document you can find the highlights of the work of the HOSPEEM-EPSU Sectoral Social Dialogue Committee for the Hospital and Healthcare Sector.

In 2013 the Sectoral Social Dialogue Committee for the Hospital and Healthcare Sector dealt with a range of topics, carried out project-related activities and agreed on several documents.

Download the document

EPSU-HOSPEEM Guidelines and examples of good practice to address the challenges of an ageing workforce in the healthcare sector

Brussels, 11 December 2013: Signature of the EPSU-HOSPEEM guidelines and examples of good practice to address the challenges of an ageing workforce in the healthcare sector.

In the context of the Plenary Meeting 2013 of the Sectoral Social Dialogue Committee for the Hospital Sector, the Secretary General of HOSPEEM, Tjitte Alkema, and the Chair of EPSU’s Standing Committee “Health and Social Services”, Liza di Paolo Sandberg, signed the joint guidelines and examples of good practice to address the challenges of an ageing workforce in the healthcare sector. The document had been agreed upon in October 2013, following nearly two years of negotiations.

The aim of the document is to provide guidance to support social partners as well as decision makers, managers, workers and other stakeholders at national, regional and local and level, addressing different aspects related to age management policies such as flexible working arrangements, talent management and training, health and safety at work, workforce planning and retirement planning. It is for the social partners at all levels to work in partnership and to consider how this guidance can complement their own systems, initiatives and measures.

Read and download the press release

EPSU-HOSPEEM Guidelines to address the challenges of an ageing workforce in the healthcare sector:

 Download in ENG  Download in FR  Download in DE

 

 

 

 

 

 

 

Background: HOSPEEM-EPSU work on ageing workforce 2006-2013

HOSPEEM-EPSU Study (2006) “Promoting realistic active ageing policies in the hospital sector” : Download in EN  Download in FR

Technical Seminar HOSPEEM-EPSU “Managing the ageing workforce: Challenges, opportunities and experiences” (Brussels, 27 April 2012)  Download the programme

Documents provided by HOSPEEM members and EPSU affiliates

Finland

Finnish Institute of Occupational Health (FIOH): Working time + Occupational health – EN
Finnish Institute of Occupational Health (FIOH): Shift planning + Ergonomics – EN
Public Works Department: Helsinki case study in good health age programme – EN

Germany

Berufsgenossenschaft für Gesundheitsdienst und Wohlfahrtspflege (BGW): Älter werden im Pflegeberuf – DE
Initiative Neue Qualität der Arbeit (INQA)-Ratgeber Demographie: Angebote für Unternehmen im demographischen Wandel – DE
Federal Institute for Occupational Safety and Health: Securing the Future with Prevention: Strategies for a World of Work aligned to Demographic Change – EN

The Netherlands
StAZ: Memo “Active Ageing + Dutch Ageing Workforce Policies” – EN

United Kingdom of Great Britain and Nothern Ireland
DWP: Health Sector: Tackling Ageing Workforce Issues: Resource Pack – EN
DWP/NHS: Managing Ageing Workforce Health & Social Care – EN
Agewell Initiative – Sandwell Primary Care Trust (NHS) – EN
Guide Employers Performance & Retirement Practices (UK) – EN
RCN: Protecting employment for older nurses – EN
RCN: Nurses later stage careers – EN

Background documents collected by HOSPEEM and EPSU Secretariats 

DG EMPL: Integration Ageing Workforce (2001) – EN
CEEP: Valuing Age (2003) – EN
EFILWC: Working conditions ageing workforce (2008) – EN
EFILWC: Search engine for good practices in ageing management of Eurofound
OSHA: Thematic Webpage “Ageing Workers – Safety and Health”
OSHA: Thematic Webpage “Ageing Workers – Safety and Health”
EU Trio Presidency: Assessing Future Health Workforce Needs (2010) – EN
HOPE: Ageing Workforce and Ageing Patients (2010)
ETUI: Occupations and Ageing@Work (2010): Download in EN Download in FR
Eurofound: Sustainable Work and the Ageing Workforce – Report on the basis of the 5th European Working Conditions Survey (2012)
DG EMPL: EEO Review – Employment Policies to Promote Active Ageing 2012 (2012): Download in EN, Download in FR and Download in DE
Andrea Winkelmann-Gleed: Demographic change and implications for workforce ageing in Europe: Raising awareness and improving practice (WLRI Working Paper 5)

Research Papers and Presentations at Technical Review Seminar “Employment policies to promote active ageing” in the framework of the Mutual Learning Programme under the European Employment Strategy, 11 June 2012, Brussels 

Paper “Globalization and the Labour Market Situation of Older Workers: Exploring Trends, Challenges and Strategies for Adaptation”, Dirk Hofäcker, MZES, Mannheim (Germany)
Paper “Living Longer – Working Better”, Donald Storie, European Foundation for the Improvement of Living and Working Conditions (EUROFOUND), Dublin
Presentation “Elaborating guidance and good practice in relation to various challenges of an ageing health care workforce: Flashlights on work in progress between EPSU and HOSPEEM”, Mathias Maucher, EPSU
Presentation “The role of measures to encourage older workers to stay longer in the labour process”, Jan Schugk, Confederation of Finnish Industries

Liaison Forum Social Dialogue, 27 May 2013, Brussels

Presentation “Managing the Ageing Workforce:-A joint priority of HOSPEEM and EPSU, the European Social Partners in the hospital sector: Guidelines and examples of good practice to address the challenges of an agein workforce”, Elisa Benedetti, HOSPEEM

 

“Strengthening Social Dialogue in the hospital sector in the new Member States and candidate countries”

Project funded under budget heading 04.03.03.01 (Industrial Relations and Social Dialogue)

FULL TEXT: National Reports Overview | National reports

Introduction

After several years of pre-social dialogue process led by the Joint Representative Taskforce[1], the Committee on social dialogue in the hospital sector (henceforward: the Committee) will soon be established. The Committee aims to improve the quality of employment and quality of services in the hospital sector by means of constructive social dialogue.

Adequate representativity of EPSU and HOSPEEM is an important condition for success. However, social partners from new Member States are not yet very well represented in the European Social Dialogue. Moreover, the situation and status of Social Dialogue within some of these Member States leaves much to be desired. A strong national dialogue is a conditio sine qua non for adequate representativity in Europe. In turn, a high level of representativity will make the sectoral dialogue more effective at the EU level. Hence, capacity-building in the new Member States is a major priority in the work programme of the Committee.

In this project HOSPEEM, EPSU and national social partners from Czech Republic, Slovakia and the Netherlands have joined forces to strengthen the Sectoral Social Dialogue in the EU 27 and to increase representativity in the Social Dialogue Committee. They wish to remove some of the main obstacles for constructive dialogue on national and EU level. They will combine theoretical and practical methods to tackle problems of a different character, thus optimising the final project result.

Link to the objectives and priorities of the budget heading

This project is the first major initiative of the Social Dialogue Committee for Hospitals after the formalisation in September 2006. This project will support the implementation of a major issue of the work programme of the Committee, i.e. strengthening Social Dialogue in the new Member States and candidate countries. It will also help to increase the representativity of social partners in the EU Social Dialogue, especially from the employers’ side. Finally, the pilot activities will contribute to the development of the three major topics defined in the EPSU-HOSPEEM work programme 2006-2007(ageing, recruitment and retention, skill needs).



[1] The Joint representative task force in the hospital sector was founded in 2002 by members of EPSU and CEEP involved in an informal social dialogue since 1999.