European Hospital & Healthcare Employers’ Association

CPD and LLL: Material and guidance

This dedicated webpage presents documents (guidance, handbooks, training material, good practice etc…) collected by national social partners on Continuing Professional Development (CPD) and Life-Long-Learning (LLL). Please note that this is work in progress and only an indicative list which does not necessarily reflect the latest documentation available.
Nb: HOSPEEM and EPSU would like to thank all the national social partners that contribute to this webpage by submitting materials – in particular the organisations indicated in brackets below.

I) NATIONAL SOCIAL PARTNERS, EUROPEAN COUNTRIES

General
CPD Programme at the Trauma Team- Töölö Hospital – Helsinki University Hospital – Finland (TEHY) – in EN
Lappeenranta seminar on the development of working life in the municipal and public sectors – Finland (KT) – in FI
A systematic approach to and long-term monitoring of the transformation of work in the local government sector – Finland (KT) – in FI
Introducing the contribution of patients in the training process – France (FEHAP) – in EN
Patients as teachers – a deep dive into professional education – France (FEHAP) – in EN, in FR
National CPD Strategy – Germany (VKA) – in DE
Research program RN2BLEND on the differentiated deployment of nurses in hospitals – Netherlands (NVZ and NFU) – in NL
Program CZO flex level – Improvement of the training offer for specialized nurses and medical support staff– Netherlands (NVZ and NFU) – in NL
Program ZMT! – Healthcare Professionals Make the Future!, Netherlands (NVZ) – in NL
A nurse is a nurse is a nurse? Skills level differentiation – Netherlands (Radboud University Medical Center and NVZ) – in EN
CPD for support staff: a new career opportunity in nursing – United Kingdom (UNISON and Health Education England) – in EN

Lifelong Learning
Vård och omsorgscollege – An example of social partners’ cooperation at local and regional level, i.e. skills validation – Sweden (National Council
Sweden, KOMMUNAL) – in SE
Learning in partnership – United Kingdom (NHS) – in EN
Learning Agreement/Union Learning Reps – United Kingdom (NHS) – in EN

Effective CPD
Definition of CPD priorities and negotiations of professional branches on CPD activities/programmes in the French hospital sector – France (CFDT) – in EN
Competence development of an ageing workforce in German hospitals – Germany (AT, Gelsenkirchen) – in EN
How to cooperate between trade unions, employers and education providers in setting up effective CPD in Sweden? – Sweden (Kommunal, Sweden and Health and care services college) – in EN
Working and learning in the service – Managing continuing professional development – United Kingdom (CenMEDIC) – in EN

Inter-professional cooperation and skills development
The BRIDGE model – A competency development programme designed to enhance interprofessional collaboration, shared knowledge and patient and citizen involvement across sectors – Denmark (Center for human resources, Capital Region of Denmark) – in EN
How does CPD support multi-professional team-based care? – Finland (Helsinki University, Central Hospital HUCH, Helsinki Burn Centre) – in EN

Funding of CPD
Roles and activities of a paritarian organisation to promote and support CPD for care workers – Belgium (Competentia) – in EN
APEF- Association Paritaire pour l’Emploi et la Formation – Belgium (Competentia) – in FR
From unskilled to skilled (3F, FOA and The Danish Regions (Wage and Tariff Board of the Regions) – Denmark (Danish Regions) – in DK
The Competence Fund – Denmark (Danish Regions) – in DK
Development and research fund in the regions – Denmark (Danish Regions) – in DK
Heidelberg Hospital: Acadamy of Health Professions – Germany (Ver.di) – in EN
How is, or should, CPD be financed? An example from the Netherlands – Netherlands (NVZ) – in EN

Innovative workplace learning
Crew Resource Management: a Dutch example of building health care teams focusing on effective communication and leadership – The Netherlands (NVZ, Gelre Hospital) – in EN
Good practice: Short video instructions at the moment of need, Jaco van der Worp – The Netherlands (NVZ, Groene Hart Hospital, Gouda) – in EN
Learn to escape! – The Netherlands (NVZ, Spaarne guesthouse) – in EN
The ‘Roadmap’: A Dutch example of organising support for Continuous Professional Development that fits within the ambitions of the organisation and its employees – The Netherlands (NVZ, North West Hospital Group, Alkmaar) – in EN

CPD for new models of care and new professional roles
Program JumP – Right care in the right place – Netherlands (NVZ) – in NL
No place like home – Gupta Strategists report – Netherlands (NVZ) – in EN

CPD related to the digitalisation of health care
Program VIPP – Digital access to your own medical data – Netherlands (NVZ) – in NL
Building a digital ready workforce – United Kingdom (NHS, HEE) – in EN
Informatics Workforce Report – United Kingdom (NHS, HEE) – in EN
NHS Digital Academy – United Kingdom (NHS, HEE) – in EN
Becoming Digital Competent Project – developing healthcare professionals competencies in digital solutions – Denmark (Danish Regions as well as several public partners, municipalities and educational institutions) – in EN, in DK

II) EUROPEAN INSTITUTIONS, AGENCIES OR INTERNATIONAL ORGANISATIONS

European Institutions
Directive on Recognition of Qualifications (2005/36/EC) modernised with Directive 2013/55/EU (20 November 2013)
Skills audits – Tools to identify talent : final report – Study – (EC), 2019
New Skills Agenda for Europe [COM(2016) 381 final] – (EC)
EC Handbook on classification of European Skills, Competences, Qualifications and Occupations (ESCO), 2018
Matching skills and labour market needs in the changing world of work – strategic approach on continuous lifelong learning – (Council of the EU), 2019
European Skills Index (CEDEFOP), 2018

Organisation for Economic Co-operation and Development (OECD)
Skills Outlook 2019 – Thriving in a Digital World
International Labour Office (ILO)

Lifelong learning: Concepts, issues and actions concept paper, 2019
The involvement of employer organisations in the governance of skills systems: a literature review, 2019
World Health Organization (WHO)
The toolkit for a sustainable health workforce in the WHO European Region, 2018


HOSPEEM Statement on COVID-19 outbreak

The impact on the health services and the need to support joint measures across Europe

The European Hospital and Healthcare Employers’ Association’s thoughts are with the millions of health professional and health workers across Europe and others globally that, under these exceptional circumstances daily provide services to take care of patients at hospitals and other healthcare facilities, while national governments are taking different levels of confinement and containment measures.

Like in no other sector, the COVID-19 pandemic has a tremendous impact on the provision of health services and care, experienced in hospitals and healthcare facilities around the globe, and particularly in Europe. This is adding to the already existing strains of the healthcare system such as recruitment and retention, the ageing and health and safety at the workplace.

Employers in the health sector are facing exceptional challenges that can only be tackled by joint initiatives from social partners, Member States’ governments, and the European institutions. Furthermore, the sector welcomes the potential opportunities and lessons learned as a result of the global pandemic.

Among others, HOSPEEM welcomes the statement of the Members of the European Council2, which “commend[s] the dedication and tireless efforts of the healthcare professionals” and ”the adoption of the decision on the authorisation for export of personal protective equipment” as well as “to increase testing capacities”.

We are standing with our European cross-sectoral social partners’ organisation CEEP, which, together with fellow European sectoral social partner organisations, set up the “SGIs facing COVID-19” Platform3 to help facilitate and share practices between European and national social partners in the public services sector.

Following the measures taken by the European Commission, the European Central Bank and the Members of the European Council, HOSPEEM stresses the importance of:

  • The availability of appropriate Personal Protective Equipment and other medical equipment such as ventilators and testing supplies;
  • The availability of adequately trained staff which is essential to providing appropriate care under extreme circumstances such as that of COVID-19;
  • The availability and development of crash courses for staff working in ICU’s in the COVID-19 context as already launched by the World Health Organization;
  • Exchange of practices and information between national governments and national social partners regarding measures that have been both successful and those that show limited benefits;
  • Organizing the health assistance to provide appropriate care to the people affected by pre-existing health conditions requiring chronic or acute treatment

Looking ahead HOSPEEM would like to echo the statement made by the European Council that we must “reflect on the resilience of our societies”, among others the resilience of services of general interest. In times like these, it becomes evident that investments in healthcare need to be further strengthened to withstand similar potential public health emergencies. HOSPEEM is concerned with the structural long-term effect on the healthcare system and its labour market.

At the moment Member States’ economies are under enormous pressure to perform. Already now, many countries are preparing for financial restructuring to recover from the economic losses caused by the virus and to adjust national budgets towards the different sectors. Even if the current measures as foreseen by the European institutions such as investing in European Member States’ healthcare system are well intended, it is of vital importance that these investments remain in the long-term to indeed sustain a resilient healthcare system and society as a whole, considering to include health prevention activities within the objectives of these investments.

References

  1. Eurostat. European Union Labour Force Survey.
  2. European Council. Joint statement of the Members of the European Council. (2020).
  3. CEEP. Services of General Interest facing COVID-19. https://www.ceep.eu/sgis-facing-covid-19 (2020).

Download the HOSPEEM statement on COVID-19 outbreak

Dissemination Workshop

The Dissemination Workshop of the HOSPEEMEPSU joint project “Strengthening Social Dialogue in the Hospital Sector in the East, South and Central Europe”, will take place in Brussels, Belgium. The workshop is organised by HOSPEEM. ***Due to exceptional circumstances, the workshop is likely to be postponed to Summer 2021.***

Further information is coming soon on this event.#EUSocDia

General

Strengthening Social Dialogue project description (2019-2020)
European Sectoral Social Dialogue activities overview (2006-2019)

Workshop 1: Eastern Europe, Bucharest, Romania (14.06.2019)
Workshop 2: Southern Europe, Rome, Italy (15.05.2019)
Workshop 3: Central Europe, Zagreb, Croatia

EPSU has also published a webpage on this topic.

***Back to main project page***

This project has received financial support from the European Union

CALL FOR TENDER – Subcontracting external expertise

               

Open call for tender for research on strengthening social dialogue in the hospital sector in the East, South and Central Europe

Date of publication on the HOSPEEM and EPSU website: 01 February 2019 
Deadline for submissions: 22 February 2019

Download the Call for Tender

TENDER SPECIFICATIONS FOR SUBCONTRACTING EXTERNAL EXPERTISE

In order to ensure large visibility to this tender, HOSPEEM and EPSU will publish the tender on their websites. This tender will be publicly available for 21 days.

1. Purpose of the contract

Support is being sought from an external team of experts to help to facilitate the implementation of the project run by the EU-level social partners in the hospital/health care sector EPSU and HOSPEEM. The contractors will carry out research, in the form of a survey, to gather information on the priorities of the employers’ organisations and the trade unions and how they could be better articulated in future activities of HOSPEEM and EPSU. The research will also cover on information on the current involvement of the sectoral social partners in the European Semester with the aim to strengthen their role in this regard. The findings of this research will be presented at the regional capacity building workshops in form of draft factsheets. The subcontracted team of experts will also be responsible for the capacity building with social partner organisations in the respective countries and will assist in the organisation of the regional workshops in Bucharest, Rome and Zagreb. HOSPEEM and EPSU also expect the contractors to assist with the coordination of the project to ensure good outcomes.

2. Tasks to be performed by the subcontracted team of experts

  • Participating in the project partners’ kick-off meeting, the three regional workshops, the synthesis meeting and dissemination workshop;
  • Liaising with the project partners in exploring and finding direct or indirect potential contacts from relevant employers’ organisations and/or trade unions in targeted countries where HOSPEEM and/or EPSU are not yet represented;
  • Contacting representatives from national social partner organisations in the hospital/healthcare sector and providing information on the project in collaboration with the respective project partners (when approaching employers’ organisations, HOSPEEM will be the reference point, for trade unions, EPSU respectively);
  • Drafting the survey addressed to national social partner organisations in the hospital/healthcare sector in the targeted countries after liaising with the project partners.
  • Collecting and organising responses to the survey;
  • Drafting the content of the 14 country fact sheets based on three main outcomes: 1) responses collected via the survey, 2) information provided by participants and speakers during the regional workshops and 3) desk research;
  • Presenting draft fact sheets at the regional workshops;
  • Finalising of fact sheets in cooperation with HOSPEEM and EPSU;
  • Drafting of 3 reports on the regional workshops;
  • Presenting the final fact sheets and moderating the respective regional sessions during the dissemination workshop;
  • Writing the final project report

The final fact sheets should build on desk research as well as the surveys of the member organisation and other contacts of HOSPEEM and EPSU.

In order to perform the tasks listed above, the subcontracted team of experts will be asked to work for a total of 40 days.

3. Selection criteria

The offers received to the call for tender will be examined by the HOSPEEM EPSU and Secretariats – which can decide to also consult with representatives of EPSU affiliates and HOSPEEM members, where appropriate – on the basis of the following criteria:

  • At least 3 years of experience in the field of labour market and industrial relation, with a focus on national and European social dialogue;
  • Significant knowledge of carrying out similar tasks in relevant EU projects;
  • Experience in working with European / national social partners;
  • Good knowledge of European Social Dialogue and of its outcomes on a national level;
  • Proven research skills, including identifying relevant stakeholders and conducting surveys;
  • Proven ability to draft documents in English;
  • Particular expertise in the healthcare sector will be considered as an asset.

Next to contributing effectively to the success of this project, the contractor has to ensure a non-discriminatory work environment, including gender equality within the subcontracted team of experts.

The contract will be awarded according to the various elements contained below:

  • Understanding the nature of the assignments
  • Previous experiences (especially in EU affairs)
  • Presentation of the tender

4. Time schedule and reporting

The project duration is from February 2019 until January 2021. Draft fact sheets must be made available no less than 2 weeks prior to each workshop. The workshop reports should be prepared within one month after the workshop. A final project report taking into account proceedings at the dissemination workshop is required by December 2020.

5. Payment and standard contract and price

The total maximum budget available for the fees of the subcontractor is as follows:

Contract with HOSPEEM

  • Assisting in contacting key stakeholders in the target countries
  • Conducting survey
  • Drafting 14 x 1 paged fact sheets
  • Drafting 3 x 5 paged workshop reports
  • Drafting 1 x 20 paged project report

Price

The total budget for the Expertise is 24 000,00 EUR (all taxes and charges included).

HOSPEEM will sign a contract with the subcontracted team of experts. Payments will be made in three instalments dependent on the contractors carrying out the relevant stages of the work as listed above. A first payment of 20% of contract value on signature of the contract, a further payment of 40% of contract value on completion of the reports from the first two regional capacity building workshop (end of 2019) and a final payment of 40% upon finalisation of the project and delivery of the report from the third regional capacity building workshop and the final project report. The travel and accommodation expenses for the contractor to attend the project conferences or meet with the EPSU and HOSPEEM Secretariats will be covered by the overall travel and accommodation budget of the project and paid separately from the above-mentioned instalments.

6. Selection criteria related to the financial in technical capacity of the bidders

The contract will be awarded to the tenderer who is offering presents the best value for money, taking into account the specific criteria set above. The principles of transparency and equal treatment with a view to avoiding any conflict of interest will be respected.

The offer received will be examined on the basis of the following criteria:

  • Verifiable expertise, experience and skills, as required and described above;
  • Proven knowledge/ evidence/track record of research (supported by publications, academic articles etc.) on sectoral social dialogue, in particular focusing on the hospital sector and of the targeted regions listed above;
  • Respect the budgetary constraints.

7. Content presentation of the tender

Tenders must be written in English. They must be signed by the tenderer or his duly authorised representative and be perfectly legible so that there can be no doubt as to words and figures. Tenders must be clear and concise.

They must make it clear that they are able to meet the requirements of the specifications. All tenders must include at least two sections:

i) Technical proposal

The technical proposal must provide all the information needed for the purpose of awarding the contract, including:

  • Description of relevant professional experience with emphasis on the specific fields covered by the invitation to tender;
    • All information and documents necessary to enable the EPSU and HOSPEEM Secretariats to appraise the bid on the basis of the selection and award criteria set out above; A detailed CV of the expert(s) involved in the project activities;
    • Specific information concerning the proposed methodology for delivering the tasks listed in part 2.

ii) Financial proposal

Prices of the financial proposal must be quoted in euros, including if the sub-contractor is based in a country which is not in the euro-area. As far as the tenderers of those countries are concerned, they cannot change the amount of the bid because of the evolution of the exchange rate. The tenderers choose the exchange rate and assume all risks or opportunities relating to the rate fluctuation.

Prices shall be fixed and not subject to revision during the performance of the contract.

8. Content and selection of the bids

Offers must be received within 21 days of the date of publication of this call for tender by HOSPEEM, i.e. by 22 February 2019. Offers must be sent to HOSPEEM in both formats: electronic (by e-mail to s.mohrs@hospeem.eu and hospeem@hospeem.eu) and as a paper copy (see contact details below).

To ensure confidentiality, bidders must submit their offer in a sealed envelope. If self-adhesive envelopes are used, they must be sealed with adhesive tape crossed by the signature of the sender.

All candidates must either deliver their bid by hand or submit them by registered letter to:

Simone Mohrs
HOSPEEM
Rue des Deux Eglises, 26, bte. 5
1000 Brussels
Belgium
s.mohrs@hospeem.eu

 

EPSU has also published the Call for Tender on their webpage

***Back to main project page***

This project has received funding from the European Commission

Media Release: HOSPEEM-EPSU 2019-2020 Project Strengthening Social Dialogue in the Hospital Sector

               

MEDIA RELEASE

HOSPEEM and EPSU have been provided with financial support from the European Commission for a joint project in the field of sectoral social dialogue capacity building: “Strengthening social dialogue in the hospital sector in the East, South and Central Europe” (01.02.2019 – 31.01.2021)

The project will provide an appropriate framework to address capacity building needs of social partners in the following 14 countries: Bulgaria, Hungary, Poland, Romania, Cyprus, Greece, Italy, Malta, Portugal, Spain, Croatia, Czech Republic, Slovakia and Slovenia, by exchanging on and collecting their priorities and challenges that they are facing at national level.

Three Regional Workshops are planned between June 2019 and June 2020 as well as a  dissemination workshop in Brussels by the end of 2020.

A report, containing the outcomes of the workshops and the conclusions drawn during the final dissemination event will be produced, along with other supporting materials (e.g. fact sheets for each targeted country and videos).

In implementing this project HOSPEEM and EPSU wish to promote a “bottom-up” approach in the capacity building process. The information gathered during the project will be fed back into the regular meetings of the Sectoral Social Dialogue Committee for the Hospital Sector (SSDC HS). Core priorities of the sectoral dialogue between EPSU and HOSPEEM for the targeted regions will be discussed and evaluated, also in view of their use to influence EU-level policy makers.

Download press release

***Back to main project page***

This project has received financial support from the European Union

HOSPEEM-EPSU Project 2019-2020 on Strengthening social dialogue in the hospital sector

               

HOSPEEM and EPSU have been provided with financial support from the European Commission for a joint project in the field of sectoral social dialogue capacity building: “Strengthening social dialogue in the hospital sector in the East, South and Central Europe” in the years 2019 and 2020.

Objectives 

The project will provide an appropriate framework to continue addressing capacity building needs of social partners. The work will serve to help build the capacity of the hospital sector social partners in 14 targeted countries (Bulgaria, Hungary, Poland and Romania, Cyprus, Greece, Italy, Malta, Portugal and Spain, Croatia, Czech Republic, Slovakia and Slovenia) by exchanging on and collecting the relevant topics and priorities in view of the EU-level sectoral social dialogue.

It will also be instrumental to discuss and evaluate the core priorities and outcomes of the sectoral dialogue between EPSU and HOSPEEM for the targeted regions, and to assist in feeding into the sectoral social dialogue committee for the hospital/healthcare sector (SSDC HS) the social dialogue interests and important topics in a “bottom-up” process to support the aim of building capacity.

PDF - 304.4 ko Download project description (2019-2020)

Implementation of the action

The project will run over 24 months. This will allow the delivery of a full project cycle including preparatory activities, the implementation of the work plan and the dissemination of results.

The project foresees the organisation of three Regional Workshops, the first in June 2019 in Bucharest (Romania), the second in November 2019 in Rome (Italy) and the third one in June 2020 in Zagreb (Croatia). The preparation and organisation of the first event will be supported by Sanitas (EPSU affiliate, Romania), the second by ARAN (HOSPEEM member, Italy) and the third one by HSSMS-MT (EPSU affiliate, Croatia). Furthermore, a dissemination workshop will take place by the end of 2020 targeted to a wider audience in Brussels (Belgium).

Orientation and guidance will be provided by an  Advisory Committee composed by representatives from the affiliated associations Sanitas, ARAN and HSSMS-MT. The Advisory Committee will have the task – together with a team of expert (CELSI) – to help the Secretariats to prepare, support, monitor and evaluate project-related activities.

Timeline

Expected results

As main deliverables, the project will produce a report from each Regional Workshop to be drafted by the expert and to be agreed upon by the Advisory Committee and the HOSPEEM and EPSU Secretariats.

Another deliverable is a final report summarising the main insights, conclusions and recommendations from the three Regional Workshops and the final dissemination workshop.

14 fact sheets of the targeted countries collecting national social partners’ priorities and challenges trough survey and desk research

The information gathered the outcomes of the workshops’ debates, the contents of the reports on the Regional Workshops will be fed back into the regular meetings of the Sectoral Social Dialogue Committee for the Hospital Sector (SSDC HS) to be further discussed and assessed, in particular in view of their use to influence EU-level policymaking.

Implementation

Kick-off meeting of the Advisory Committee, 28 March 2019

The kick-off meeting took place in Brussels (organised by HOSPEEM). The morning session of the meeting was attended by external stakeholder such as Permanent Representations to the EU and European Commission, whereby the afternoon session was reserved for the members of the Advisory Committee.

Regional Workshop 1, 14 June 2019

The first workshop took place in Bucharest (co-organised by Sanitas, supported by EPSU).

Regional Workshop 2, Rome, 15 November 2019

The second workshop will take place in Rome (co-organised by ARAN, supported by HOSPEEM.

Regional Workshop 3, Spring 2021 TBC

The third workshop in Zagreb was originally planned on 15th May 2020 (co-organised by HSSMS-MT, supported by EPSU. ***Due to the exceptional circumstances, this workshop is  postponed. More information coming soon***

Dissemination Workshop, Summer 2021 TBC

The last workshop will take place in Brussels  (organised by HOSPEEM). More information will follow in due course.***Due to the exceptional circumstances, this workshop is postponed. More information coming soon***

Documentation

Project partner description

Poster

Call for tender

Press release

European Sectoral Social Dialogue activities overview (2006-2019)

PDF - 304.4 ko Download project description (2019-2020)

EPSU also has set up a page with the project-related information.

This project has received financial support from the European Union

A toolkit for Gender Equality in practice in the workplace across Europe

Equality between women and men is a fundamental principle on which the European Union has been built. Despite the progress made over the last decades, women’s employment rate is still below 60% in most EU countries, compared with almost 75% for men in 2012.

This toolkit is a one-stop online facility promoting a selection of a wide range of practices initiated at workplace level or by national social partners. The toolkit is linked to the four interconnected priorities of the Framework of Actions on gender equality signed by the EU cross-sectoral social partners in 2005:

  • Addressing gender roles
  • Promoting women in decision-making
  • Supporting work-life balance
  • Tackling the gender pay gap.

The toolkit catalogues a multitude of best practice initiatives, with a balanced perspective, in 25 different European countries, from all kinds of sectors, from large to micro enterprises, from all the different national social partners based on unilateral, bipartite and tripartite actions. Most of these have received local or national recognition for fostering gender equality. This online database was launched by BUSINESS EUROPE, CEEP, UEAPME and ETUC at a major conference in Madrid in May 2014.

Elvira Gentile, HOSPEEM Vice-Secretary General, ARAN, Italy:“The toolkit has a very concrete approach, because it collects 100 best practices from 25 European countries linked to the four above priorities and all stakeholders can consult the initiatives online, selecting those relevant to overcome their specific problems.”

Consult the toolkit here